Promoting assisted teleconsultation

  • Category
    Articles
  • Published on
    2 March 2026

Assisted or facilitated teleconsultation – that is, a teleconsultation in which a healthcare professional welcomes and examines a patient under the remote supervision of a physician – is a high-potential model for deploying telemedicine. In addition to providing human support to the patient, this solution makes it possible, through connected medical devices (stethoscope, otoscope, dermatoscope, ECG, ultrasound scanner, etc.), to carry out certain medical examinations.

However, two major obstacles are slowing its development:

  1. Organizational constraints related to the close coordination required between the healthcare professional present with the patient, the teleconsultation system, and the physician, which significantly complicates schedule management
  2. The already heavy workload placed on nurses

And the more limited the medical resources are, the more these constraints are exacerbated.

That is why, in the regions where we operate, we develop tools that help overcome these challenges:

  • An appointment scheduling platform that easily coordinates the availability of the physician, the healthcare professional, and the teleconsultation equipment
  • In-person and online training programs aimed at training a broader range of healthcare professionals (care assistants, community health services) to support patients and handle connected medical devices, thereby easing the workload of nurses
Articles

Why the human factor is key in healthcare projects

We're in the news

Ukrainian armed forces implement telemedicine for faster assistance to military personnel

Articles

Promoting assisted teleconsultation